ALB & Son Bookkeeping Services is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us through our online forms.

Who We Are
ALB & Son Bookkeeping provides bookkeeping services and financial support services to small businesses.
If you need any clarification about this Privacy Policy or how we handle your personal data, please contact us at the following: Email: info@albandson.co.uk

The type of personal information we collect

We currently collect and process the following information:

• Full name
• Email address
• Telephone number
• Message 

How we get your personal information and why we collect it

1. Most of the personal information we process is provided to us directly by you for one of the following reasons:
   • To respond to enquiries submitted through our website contact form
   • To communicate with you regarding bookkeeping services or consultations
   • To provide information about our services
   • To respond to requests or questions about our bookkeeping practice
2. We do not collect personal data from third-party sources. All personal information is provided voluntarily by you when contacting us.
3. We use the information that you have given us in order to:
   • Respond to your enquiry
   • Communicate with you about our bookkeeping services
   • Provide relevant information requested by you
4. We do not sell, trade, or rent your personal information to third parties.
5. We may share this information only where required by law or to comply with legal obligations.

Lawful basis for processing

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

• Your consent.
  You provide your personal information voluntarily when submitting a contact form. You are able to remove your consent at any time by contacting us using the details above.
• We have a legitimate interest.
  Processing your information allows us to respond to enquiries and provide bookkeeping services.

How we store your personal information

Your information is securely stored using appropriate technical and organisational security measures.

We keep personal information only for as long as necessary to respond to your enquiry or maintain business records. When the information is no longer required, it will be securely deleted.

Your data protection rights

Under the UK General Data Protection Regulation (UK GDPR), you have rights including:

• Your right of access: You have the right to ask us for copies of your personal information.
• Your right to rectification: You have the right to ask us to correct personal information you think is inaccurate or incomplete.
• Your right to erasure: You have the right to request that we erase your personal information in certain circumstances.
• Your right to restriction of processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
• Your right to object to processing: You have the right to object to the processing of your personal information in certain circumstances.
• Your right to data portability: You have the right to request that we transfer the personal information you gave us to another organisation or to you in certain circumstances.

You are not required to pay any charge for exercising your rights.

If you make a request, we have one month to respond.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us directly.

at: ALB & Son Bookkeeping 
Email: info@albandson.co.uk